Marketplace Operations2013 — 2014

Marketplace Operations & Strategic Account Delivery

Marketplace Operations & Strategic Account Delivery
Operationalized the "Udacity Blitz" model and managed delivery for high-stakes projects like Kitty Hawk.

The Challenge

The objective was to operationalize the "Udacity Blitz" model, a strategic initiative designed to bridge the gap between education and employment. The challenge was twofold: establishing a viable commercial pipeline by securing enterprise clients (Demand) and ensuring successful project delivery by effectively coordinating distributed teams of recent engineering graduates (Supply).

The Approach

Operating in a dual-capacity role as Sales Lead and Senior Technical Program Manager, I executed an end-to-end commercial and operational strategy:

Full-Cycle Sales Development: I managed the complete sales pipeline, identifying enterprise opportunities, negotiating scopes, and closing deals to secure project flow for the engineering talent pool.

Agile Delivery Management: Once deals were closed, I pivoted to execution, managing distributed engineering teams to build complex solutions ranging from e-commerce platforms to meeting booking systems.

High-Stakes Project Delivery (Kitty Hawk): I was personally selected to manage the delivery of digital assets for Kitty Hawk, the electric VTOL ("flying car") venture led by Udacity co-founder Sebastian Thrun (backed by Larry Page). This required high-touch stakeholder management and precision execution to meet the standards of Silicon Valley leadership.

Key Outcomes & Legacy

  • Strategic Delivery for Executive Leadership: Successfully delivered the web presence for Kitty Hawk, directly supporting the vision of Sebastian Thrun ("Godfather of self-driving cars") during a critical phase of the company's public-facing evolution.
  • Operationalized Talent Marketplace: Validated the "learn-to-earn" model by successfully matching engineering graduates with active commercial demand, proving the viability of the Udacity Blitz concept through successful project completion.
  • Commercial Pipeline Execution: Moved beyond project management to drive revenue, successfully closing deals and managing the transition from sales promise to technical reality for diverse enterprise clients.
Request an AI summary of Celik Nimani